My Cooking Room
The Art of Experiencing Culture Through Taste!

Privacy Policy

Last updated on: 12.12.2024

Transparent handling of personal data is very important to us. This data protection statement
provides information on what personal data we collect, for what purpose and to whom we
pass it on. We regularly review and update this privacy policy to ensure the highest level of
transparency.


1. What services we use
● WhatsApp Business Chat
● Cart Functionality
● Google Forms

2. Contact Information
If you have any questions or concerns about our protection of your data, you can always
reach us by email at info@mycookingroom.ch. Responsible for data processing done
through this website is:

Nitharsana Srividdunupathy
Wehntalerstrasse 66b
Höri 8181
Schweiz

Data protection officer:
Nitharsana Srividdunupathy
info@mycookingroom.ch
+41795449937

3. General principles
3.1 What data we collect from you and from whom we receive this data
First and foremost, we process personal data that you provide to us or that we collect when
operating our website. We may also receive personal data about you from third parties.
These may be the following categories:
● Personal master data (name, address, dates of birth, etc.);
● Contact information (cell phone number, email address, etc.);
● Financial data (e.g. account details);
● Online identifiers (e.g. cookie identifier, IP addresses);
● Location and traffic data;
● Sound and image recording;
● particularly sensitive data (e.g. biometric data or information about your health).

3.2 Under what conditions do we process your data?
We process your data in good faith and for the purposes set out in this privacy policy. In
doing so, we ensure transparent and proportionate processing.
If, in exceptional cases, we are unable to comply with these principles, the data processing
may still be lawful because there is a justification. A justification reason may be in particular:
● Your consent;
● the execution of a contract or pre-contractual measures;
● our legitimate interests, unless your interests are overridden.

3.3 How can you withdraw your consent?
If you have given us consent to process your personal data for specific purposes, we will
process your data within the scope of this consent unless we have another justification.
You can revoke your consent at any time by sending an e-mail to the address given in the
imprint. Data processing that has already taken place is not affected by this.

3.4 In which cases can we share your data with third parties?
a. Principle

We may need to rely on the services of third parties or affiliates and engage them to process

your data (known as processors). Categories of recipients are namely:
● Accounting, fiduciary and auditing firm;
● Consulting firms (legal, tax, etc.);
● IT service provider (web hosting, support, cloud services, website design, etc.);
● Payment service provider;
● Provider of tracking, conversion and advertising services.
We ensure that these third parties and our affiliates comply with the requirements of data
protection and treat your personal data confidentially.
We may also be required to disclose your personal information to government authorities.

b. Visiting our social media channels
We may have embedded links to our social media channels on our website. This is apparent
to you in each case (typically via corresponding icons). If you click on the icons, you will be
redirected to our social media channels.
In this case, the social media providers learn that you are accessing their platform from our
website. The social media providers can use the data collected in this way for their own
purposes. We would like to point out that we have no knowledge of the content of the
transmitted data or its use by the operators.

c. Transfer abroad
Under certain circumstances, your personal data may be transferred to companies abroad in
the course of order processing. These companies are obligated to data protection to the
same extent as we are. The transfer may take place worldwide.
If the level of data protection does not correspond to that in Switzerland, we carry out a prior
risk assessment and ensure contractually that the same level of protection is guaranteed as
in Switzerland (for example, by means of the new standard contractual clauses of the EU
Commission or other legally prescribed measures). If our risk assessment is negative, we
take additional technical measures to protect your data. You can access the EU
Commission's standard contractual clauses at the following link.
https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-proc
essors-eueea_de

3.5 How long do we keep your data?
We store personal data only for as long as is necessary to fulfill the individual purposes for
which the data was collected.
Data that we store when you visit our website is kept for twelve months. An exception is
made for analysis and tracking data, which may be kept longer.
We store contract data for longer, as we are obliged to do so by legal regulations. In
particular, we must retain business communications, concluded contracts and accounting
records for up to 10 years. As far as we no longer need such data from you to perform the
services, the data will be blocked and we will only use it for accounting and tax purposes.

3.6 How do we protect your data?
We will keep your information secure and take all reasonable steps to protect your
information from loss, access, misuse or alteration.
Our contractual partners and employees who have access to your data are obliged to
comply with data protection regulations. In some cases, it will be necessary for us to pass on
your requests to companies affiliated with us. In these cases, too, your data will be treated
confidentially.
Within our website, we use the SSL (Secure Socket Layer) procedure in conjunction with the
highest encryption level supported by your browser.

3.7 What rights do you have?
a. Right to information
You can request information about the data we have stored about you at any time. We ask
you to send your request for information together with proof of identity to
info@mycookingroom.ch.
You also have the right to receive your data in a common file format if we process your data
automatically and if:
● you have given your consent for the processing of this data; or
● you have disclosed data in connection with the conclusion or performance of a
contract.
We may restrict or refuse to provide information or data if this conflicts with our legal
obligations, our own legitimate interests, public interests or the interests of a third party.
The processing of your request is subject to the statutory processing period of 30 days.
However, we may extend this period due to a high volume of requests, for legal or technical
reasons, or because we need more detailed information from you. You will be informed of
the extension of the deadline in good time, at least in text form.

b. Deletion and correction
You have the option of requesting the deletion or correction of your data at any time. We
may reject the request if statutory provisions oblige us to store the data for a longer period or
to retain it unchanged or if your request conflicts with a legal requirement.
Please note that exercising your rights may be in conflict with contractual agreements and
may have corresponding effects on the performance of the contract (e.g. premature
termination of the contract or cost consequences).

c. Legal process

If you are affected by the processing of personal data, you have the right to enforce your
rights in court or to file a complaint with the competent supervisory authority. The competent
supervisory authority in Switzerland is the Federal Data Protection and Information
Commissioner: https://www.edoeb.admin.ch

3.8 Changes to the privacy policy
We may change this privacy policy at any time. The changes will be published on
www.mycookingroom.ch & www.mycookingroom.com you will not be informed separately.

4. Individual data processing operations
4.1 Providing the website and creating log files

What information do we receive and how do we use it?

By visiting www.mycookingroom.ch & www.mycookingroom.com certain data is automatically
stored on our servers or on servers of services and products that we obtain and / or have
installed, for purposes of system administration, for statistical or backup purposes or for
tracking purposes. These are:
● the name of your Internet service provider;
● Your IP address (in some circumstances);
● the version of your browser software;
● the operating system of the computer with which the URL is accessed;
● the date and time of access;
● the web page from which you are visiting URL;
● the search words you used to find the URL.
Why may we process this data?
This data cannot be assigned to a specific person and there is no merging of this data with
other data sources. The log files are stored in order to guarantee the functionality of the
website and to ensure the security of our information technology systems. This is our
legitimate interest.
How can you prevent data collection?
The data is only stored for as long as is necessary to achieve the purpose for which it was
collected. Accordingly, the data is deleted after the end of each session. The storage of the
log files is mandatory for the operation of the website, you therefore have no possibility to
object.

4.2 WhatsApp Business Chat
For direct communication, we offer you the possibility to contact us via "WhatsApp Business
Chat". This service is provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand
Canal Harbour, Dublin 2, Ireland, a subsidiary of Meta Inc., 1601 Willow Road, Menlo Park,
CA 94025, USA.
If you contact us via WhatsApp Business Chat, your cell phone number and the content of
your message, as well as any other data you may have provided, will be transmitted to
WhatsApp and processed there. We receive this data and use it to respond to your request.
WhatsApp uses cookies and other technologies to provide the service and enable
communication. In the process, your IP address may also be collected and stored.
Please note that the use of WhatsApp Business Chat and communication via this service is
subject to WhatsApp's privacy policy. We recommend that you read this policy before using
the service.

4.3 Cart Functionality
Our website offers a shopping cart functionality that allows visitors to select products or
services and mark them for purchase. During this process, data about the selected products,
quantity and total price can be stored.
To facilitate the purchase process, our website may also store information such as your
name, shipping and billing address, email address and other data relevant to the purchase.
This data is used to facilitate the purchase process and provide you with a seamless user
experience.
The data collected as part of the shopping cart functionality is stored on our servers and is
only accessible to authorized persons who are charged with the administration and
processing of orders. This data will not be disclosed to third parties without your express
consent, unless required by law or necessary for the performance of the contract, e.g. for the
delivery of the ordered products by a third party supplier.
To improve the user experience, our website also uses cookies that allow the contents of
your shopping cart to be saved even if you leave the website and return later. You can delete
or block these cookies at any time via your browser settings.


4.4 Google Forms

For surveys and online forms, we use Google Forms, a service provided by Google LLC

(1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Forms
allows us to create individual forms for surveys and data collection that you can fill out via
links or directly on our website.
When you fill out a Google form provided by us, the data you enter and your IP address are
transmitted to Google and stored on Google servers. These servers may be located in the
USA or other countries.
Please note that the data you enter in Google Forms will be processed and stored by
Google. If you have concerns about data storage by Google or would like to prevent the
transfer of your data to Google, you should not complete the form.