My Cooking Room
The Art of Experiencing Culture Through Taste!

Terms & Conditions

 

  1. Scope
These terms and conditions apply to all cooking classes offered by My Cooking Room via the website mycookingroom.ch, by phone, or email. By registering for a course, participants agree to these terms and conditions.

2. Registration
The contract is concluded upon confirmation of the registration by the provider.

3. Course  Organization
For organizational reasons, My Cooking Room reserves the right to reschedule or merge courses, change the venue, or substitute instructors if a course leader is unavailable. My Cooking Room also reserves the right to switch to online classes under the same conditions if in-person classes cannot be held due to force majeure or other reasons.

4. Course Slots and Implementation
To ensure optimal conditions, My Cooking Room determines a minimum and maximum number of participants for each course, which may be adjusted as necessary. Slots are allocated on a first-come, first-served basis (subject to timely payment).
● Courses with insufficient participants may be canceled, and the course fees will be waived or refunded.
● My Cooking Room may also cancel courses due to reasons beyond its control. Paid course fees will be refunded. Further claims, particularly for damages, are explicitly excluded.
● In some cases, My Cooking Room may offer to run a course with fewer participants if they consent, though the fee may be increased or the number of lessons reduced at the same price.
The courses cover various aspects of Tamil culinary arts.

5. Exclusion from Courses
My Cooking Room reserves the right to exclude participants from a course. Full payment of the course fee is still required in the following cases:
● Exclusion due to non-payment of the course fee.
● Severe cases of misconduct, such as defamation, harassment, or intentional damage to
property.

6. Registration, Cancellation, and Payment Terms
● All registrations are binding and obligate the participant to pay the course fee. Prices are in Swiss Francs, including VAT.
● Non-payment of the course fee does not constitute cancellation.
● Participants will receive a confirmation with payment instructions after registration. Errors
must be reported immediately.

7. Cancellation and Withdrawal

● Cancellation is free of charge up to two weeks before the scheduled course date.
● Cancellation within two weeks results in a 50% preparation fee (CHF 50).
● Cancellation within one week results in a 100% preparation fee (CHF 100). This applies even
to free courses.
My Cooking Room may engage third parties for payment collection and transfer receivables to third parties. Any costs incurred through the involvement of a debt collection service will be borne entirely by the participant.
Missed lessons or sessions cannot be rescheduled, and fees paid for them are non-refundable.

8. Liability Disclaimer
The provider is not liable for accidents, damages, injuries, or losses occurring during or as a result of participation in the cooking classes unless caused by intentional or grossly negligent conduct.
● Injuries from cutting food or using kitchen tools are excluded from liability.
● The provider is not responsible for health reactions, including unexpected allergies.
● Participants agree to indemnify the provider against any third-party claims.
● Children must not be left unsupervised in the building. A smoking ban applies throughout the
premises.
Violations of rules may result in damages plus a flat administrative fee of CHF 200.

9. Program, Pricing, and Terms Changes
My Cooking Room reserves the right to modify the program, prices, or terms at any time. The version in effect at the time of registration applies and cannot be unilaterally changed for existing contracts.

10. Health and Safety
Participants must disclose any health restrictions, allergies, or intolerances before the course begins. The provider is not liable for health issues resulting from course participation.

11. Data Protection
The processing of personal data related to My Cooking Room courses is governed by the privacy policy, which includes details on data processing purposes, sharing, and participants' rights.
● Participants agree to receive personalized emails and promotional materials from My Cooking Room.
● Behavioral and transactional data may be analyzed to enhance the user experience.
More details on profiling and participants' rights are provided in the privacy policy, available online at [My Cooking Room/Privacy Policy].

12. Photo and Video Recordings

Photos and videos may be taken during courses. By registering, participants agree that such recordings may be used for promotional purposes.

13. Changes to the Terms and Conditions
The provider reserves the right to change these terms and conditions at any time. Changes will be communicated to participants in writing.
Final Provisions

Swiss law applies to this contract, and the place of jurisdiction is Zurich.


Terms & Conditions Online Shop

  1. Scope
Terms & Conditions
These terms and conditions apply to all spice and voucher purchases offered by My Cooking Room via the website mycookingroom.ch and mycookingroom.com, by phone, or email. By placing an order, customers agree to these terms and conditions.

2. Order Confirmation
A contract is concluded when the order is confirmed by the provider.

3. Product Availability and Delivery
My Cooking Room reserves the right to modify or cancel orders in case of unavailable or out-of-stock products. In such cases, My Cooking Room will notify the customer and either offer a refund or an alternative product. Delivery times are approximate and may vary due to reasons beyond the provider’s control. International shipping may incur additional charges.

4. Shipping Costs
Shipping costs depend on the selected payment method and destination. Additional charges may apply for international shipments. Shipping fees will be communicated at the time of purchase.

5. Payment Terms
All orders are binding, and the customer agrees to pay the listed price, including applicable VAT. Payment must be made upon order confirmation. My Cooking Room may use third-party payment processors for order transactions.

6. Cancellation and Withdrawal
Orders can be canceled within 7 days of purchase. Cancellation within 14 days is free of charge. After this period, no cancellations or refunds will be accepted.
Voucher Purchases:
Vouchers cannot be refunded once purchased. They are valid only for the specified value and conditions. No cash refunds will be provided.

7. Return Policy
Products that are defective or damaged upon delivery can be returned for a full refund or replacement. Return requests must be submitted within 14 days from the delivery date. The customer is responsible for return shipping costs unless the product is faulty.

8. Liability Disclaimer
My Cooking Room is not liable for any damages, losses, or injuries that occur during the use of purchased products unless caused by intentional or grossly negligent conduct.
My Cooking Room is not responsible for health reactions, including allergies related to spice products. Customers agree to indemnify My Cooking Room against any third-party claims.

9. Program, Pricing, and Terms Changes
My Cooking Room reserves the right to modify the program, prices, or terms at any time. The version in effect at the time of purchase applies and cannot be unilaterally changed for existing orders.

10. Health and Safety
Customers must disclose any allergies or intolerances prior to purchasing products that may contain allergens. My Cooking Room is not liable for health issues resulting from product consumption.

11. Data Protection
The processing of personal data related to My Cooking Room orders is governed by the privacy policy, which includes details on data processing purposes, sharing, and customers' rights.
Customers agree to receive promotional emails and materials from My Cooking Room. Behavioral and transactional data may be analyzed to enhance the customer experience. More details on profiling and customers' rights are provided in the privacy policy, available online at [My Cooking Room/Privacy Policy].

12. Photo and Video Recordings
Photos and videos may be taken for promotional purposes, including product packaging or customer experiences. By placing an order, customers agree to the use of such recordings for promotional purposes.

13. Changes to the Terms and Conditions
The provider reserves the right to change these terms and conditions at any time. Any changes will be communicated to customers in writing.
Final Provisions

Swiss law applies to this contract, and the place of jurisdiction is Zurich.

At https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EN, you can find the Online Dispute Resolution Platform (EU).